Overview

Snaplore’s refund policy is designed to be transparent and fair to both the company and our customers. Please review the following terms regarding our refund practices.

Eligibility for Refund

  • Refunds are only available for subscription-based services and not for one-time purchases or services.
  • Customers must request a refund within 14 days of the transaction for subscription services.

Conditions for Refund

  • Refunds may be considered if the service has not been used during the active subscription period.
  • If the services have been utilized, whether partially or fully, the refund request may be denied.

Process for Requesting a Refund

  • To request a refund, customers must contact our customer support team at [email protected] with their transaction details and the reason for the refund.
  • All refund requests will be processed within 14 business days upon receipt. Refunds will be issued to the original payment method used during purchase.

Exceptions

  • No refunds are offered for services that have been terminated due to a violation of our Terms of Service.
  • Special circumstances or service failures on our part may warrant a refund outside these guidelines at the discretion of Snaplore management.

Final Statements

  • Snaplore reserves the right to modify the refund policy at any time without notice.
  • By subscribing to our services, you agree to this refund policy and acknowledge that you understand your rights and obligations.

This policy ensures that both parties are treated fairly and sets clear expectations regarding refunds. If you have any questions or need clarification, please reach out to our support team.

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Email: [email protected]
Phone: +380 68 500 22 37

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